Blocked drains and toilets

A toilet that will not flush away, a sink that will not drain or an outside drain backing up. See the price, book in a minute and watch your engineer arrive.

About a minute to book. No account, no phone call.

From
£69

Covers the visit and the first hour of work. VAT included.

Booked slotA later day
£69
As soon as possibleWeekdays, 8am to 6pm
£89
Evenings and weekendsAs soon as possible
£129

Most blockages come to £120 to £200 all in.

What we fix.

If yours is not on the list, book anyway and say what has happened. The engineer who takes the job sees your answers first.

Blocked toilets

Cleared with rods or a machine, and the pan connector replaced if that is what failed.

Sinks, baths and showers that will not drain

Traps and waste pipes cleared or replaced so the water runs away properly.

Outside drains and gullies

The outside chamber checked first, then the run cleared back to where it flows.

Blockages that keep coming back

High-pressure jetting and a camera check to find out why, quoted before it is done.

While you wait.

  • Don't flush or run water into it
  • Keep children and pets away
  • Put old towels round the base

What happens first

The engineer will check the outside chamber before working from inside.

If it needs more

You get a fixed quote on your phone, built from our price list. Nothing starts until you approve it. Say no and you only pay the visit fee.

How Mains works.

The same on every job. See the five steps.

The price is on the screen first

You see what the visit costs before you give us any details, and your card is only charged when the engineer arrives.

You know who is coming

Name, photo and van registration before they arrive, and a four-digit code at the door that matches the one on your phone.

Checked before they join

We check every engineer’s public liability insurance, and the Gas Safe register before anyone is offered gas work.

Guaranteed for 12 months

If the same fault comes back, tap “The problem has come back” on your receipt and the return visit is free.

People ask.

The toilet is about to overflow. What do I do?

Stop flushing and stop running water into it. Put old towels round the base and keep children and pets away. Book as soon as possible and say it is overflowing.

It is the only toilet in the house. Are we seen sooner?

Yes. Tell us when you book and the job is offered to engineers ahead of others.

Is clearing a blockage included in the price?

Most blockages are cleared inside the first hour, which the visit fee covers. If it needs jetting or a camera, you get a fixed quote on your phone first.

Who is responsible for a shared or outside drain?

Drains inside your boundary that only serve your home are usually yours. Shared drains and sewers are often the water company’s. Your engineer can tell you which it is once they have looked.

Midlands first, then city by city.

Mains opens in the Midlands first, then one city at a time, so there is always an engineer close enough to reach you quickly. Put your postcode in and we tell you straight away, or text you the day we reach you.